SHIPPING & RETURNS
Shipping Policy
Domestic Shipping Policy
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Processing Time
All orders are processed within 1 working day excluding weekends.
(Please note, orders from Friday 12pm to Sunday will not be processed until Monday.)
If we are experiencing a high volume of orders, shipments may be delayed by a few days but you will be contacted.
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UK Delivery Options - For next day delivery, please order before 12 noon
Royal Mail 2nd Class
Royal Mail 1st Class
Royal Mail 1st Class Signed For
(For heavier items)
Parcelforce Express 24hr
Parcelforce Express 48hr
Parcelforce Express AM
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Customs, Duties and Taxes
Motorsport-Parts is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Motorsport-Parts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
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International Postage Policy
Any import duties, taxes etc. due at the time of delivery are the sole responsibility of the receiving customer.
International orders may require a longer amount of time to arrive (on average 10 days) but this depends on clearing customs. Smaller items will be sent via Royal Mail International Services and larger items will be sent via UPS, Parcelforce or TNT (economy). If you would like a faster delivery we can offer Express at extra cost.
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Where we ship to
UK, Europe, European Union, Asia, N and S America, Japan, Canada, Ireland, Germany, France, Greece, Italy, Spain and Australia
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Return & Exchange Policy
Return or exchange an item - our 100% money back guarantee.
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If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation.
We will issue a full refund on receipt, excluding the original delivery charge.
Alternatively, if preferred, we will exchange the item.
The cost of returning the item to us is your responsibility.
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If you would like to return an item, please fill out the form below and return to us.
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